At Hotel Corbella***** we are firmly committed to protecting the privacy and security of the personal data of our clients, users and collaborators. This Privacy Policy describes how we collect, use, store and protect your personal information, and informs you about your rights under Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (RGPD), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Identity of the controller
- Owner of the treatment: Hotel Corbella*****
- Company name: Corbella Rústica S.L. C/ Gabriel Ramos Bejarano 114, 14014, Córdoba
- CIF/NIF: B42959973
- Postal address: Cortijo de la Emparedada, 14730 Posadas, Córdoba
- Contact telephone number: 957-942942
- Correo electrónico: reservas@hotelcorbella.com
- Website: www.hotelcorbella.com
2. Personal data we collect
We may collect the following types of personal data:
- Identification data: name, surname, DNI/NIE/passport.
- Contact information: telephone, email, postal address.
- Transaction data: reservation details, contracted services, payment method.
- Navigation data: IP address, browser type, language, pages visited, cookies.
- Personal preferences: food allergies, preferred room type, reason for travel (if provided).•
- Information necessary to comply with legal requirements (for example, in check-in records, in accordance with public safety regulations).
3. Purposes of the treatment
The personal data collected by Hotel Corbella***** will be processed for the following purposes:
- Reservation management and provision of hotel and gastronomic services.
- Communication with the client: sending confirmations, updates, incidents or satisfaction surveys.
- Sending promotional communications related to the hotel, if the user has given their consent.
- Compliance with legal, fiscal and administrative obligations.
- Continuous improvement of service and user experience through statistical data analysis.
- Preventing fraud and improving website security.
4. Legitimation for treatment
The legal bases that legitimize the processing of your personal data are:
- The execution of a contract (reservation, provision of services).
- Your express consent for commercial communications or other optional services.
- Compliance with applicable legal obligations.
- The legitimate interest of the data controller in improving the services offered and guaranteeing the security of the website.
5. Conservation of data
The data will be kept:
- For the duration of the contractual relationship and during the required legal deadlines (for example, tax or accounting obligations).•
- Until the user revokes their consent in the case of promotional communications.
- During the time necessary to address claims or legal responsibilities arising from the treatment.
6. Recipients and transfers
Personal data will not be transferred to third parties, except::
- Providers of services necessary for the management of the website, reservations and computer systems (under confidentiality contract).
- Competent public authorities, when there is a legal obligation.
- There are no international data transfers outside the European Economic Area.
7. User rights
You can exercise the following rights at any time:
- Access your personal data.
- Request rectification of inaccurate data.
- Request deletion (right to be forgotten) when the data is no longer necessary.
- Oppose the treatment or request its limitation.
- Request data portability to another person responsible.
- Withdraw previously granted consent.
To exercise your rights you can send a written request to reservas@hotelcorbella.com accompanied by a copy of your identity document. Likewise, you have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es).
8. Security measures
Hotel Corbella applies the necessary technical and organizational measures to guarantee the confidentiality, integrity, availability and resilience of personal data, and prevent its alteration, loss, processing or unauthorized access.
